A number of automotive retailers across the US and Canada have announced in January that they have renewed their commitment to address the needs of women consumers, as part of the growing network of AskPatty.com Certified Female Friendly® locations in North America. Team members at each of these locations have completed a training and certification process to provide a Certified Female Friendly® experience that exceeds women’s expectations, and are entering a new year with the program.
In conjunction with AskPatty.com, each company is provided with a female-focused micro-site that provides the tools and resources most requested by women. The micro-site gives women the ability to schedule service appointments, access coupons and discounts, and learn more about car care online from the comfort of their home or office. The micro-site is easily accessed by searching on AskPatty.com, or by going directly to their site.
In February and March, AskPatty.com Certified Female Friendly Renewals include the following companies (with links to each of their micro-sites on AskPatty.com)
Broad Street Auto & Tire of Richmond, VA
Ron's Tire of Quincy, IL
Active Green + Ross of Ontario, Canada
Schaefer's Service Center of Slinger, WI
Walk's Service Center of State College, PA
Cerrone's European of Redwood City, CA
Mountain View Tire & Service of Southern California
Walker's Auto Body & Collision Repair of Concord, CA
Aspen Auto Clinic of Colorado Springs, CO
Wilhelm Automotive Service Centers of Peoria, AZ
To become AskPatty.com Certified Female Friendly®, each of these companies'personnel completed an extensive training program on how to best serve women. These employees will participate in year-round instruction to enhance their awareness, appreciation, and commitment to a female-friendly service experience. Every Certified Female Friendly company will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.
"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc." AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. These companies' commitment to women shows that management is serious about earning their business."
With international headquarters in Thousand Oaks, California, AskPatty.com, Inc. takes a two-pronged approach to revolutionizing the women's automotive retail market: For consumers, the AskPatty.com website, is a safe and reliable source for expert automotive advice and research. For auto dealers, tire dealers, collision centers, auto service and repair centers, the revolutionary AskPatty.com Certified Female Friendly® program, designed from the ground up, trains and certifies automotive retail and service centers on how to attract, sell, retain and increase loyalty with women customers.
Women can find an Ask Patty Certified Female Friendly® auto dealer, tire dealer, collision center, auto service and repair centers using the location search at AskPatty.com.
Go here to learn how to become Ask Patty Certified Female Friendly®.
AskPatty® and Certified Female Friendly® are registered trademarks of AskPatty.com, Inc.