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Tips on Effectively Serving Female Customer

Posted by AskPatty - Automotive Advice for Women at Nov 26th, 2010 6:41pm

Women want to be respected as savvy consumers. Support and educate her during the sales process rather than take the role of the know-it-all automotive expert using acronyms and terminology she does not understand. Using pictures or showing her in a more visual way goes a long way in making her understand and feel more comfortable making a buying decision. ... Read More!


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Jody DeVere Featured in Collision and Repair ABRN Magazine on Tips to attract, retain female customers during NACE 2010 in Vegas

Posted by AskPatty - Automotive Advice for Women at Oct 13th, 2010 9:01pm

Women in the U.S. have steadily been increasing their purchasing power for decades. Collision and automotive repair shops, however, are typically run and mostly staffed by men, and designed for customers that have, historically, also largely been men. ... Read More!


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Who Accounts for 85% of all Consumer Purchases?

Posted by AskPatty - Automotive Advice for Women at Aug 5th, 2010 4:14pm

Here are some facts of the purchasing power of women: ... Read More!


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Meade Lexus Featured on AutoGuide.com

Posted by AskPatty - Automotive Advice for Women at Aug 4th, 2010 4:26pm

It’s all about the ladies in Michigan. That’s because Meade Lexus has teamed up with AskPatty.com to address the needs of women consumers. Now part of the Certified Female Friendly Dealers, Meade Lexus has ensured that all their team members have completed a training and certification process to provide a Certified Female Friendly experience that exceeds women’s expectations. ... Read More!


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AskPatty.com, Inc. featured on Collision Hub

Posted by AskPatty - Automotive Advice for Women at Jul 27th, 2010 6:25pm

Go the Extra Mile and Ensure Loyalty with Women Customers ... Read More!


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Women Bring Own Style to Running Dealership Back Shops

Posted by AskPatty - Automotive Advice for Women at Jul 26th, 2010 8:50pm

Terminology like soothing, feelings, compassion, empathy, unity and family may not be typical words used in a car dealership, especially the service area. Yet according to three women who are service directors in dealerships around the country, these words describe both their management styles and approach to customer service. ... Read More!


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Ask Patty.com, has received 2010 Top 35 Women in Business Blogs award!

Posted by AskPatty - Automotive Advice for Women at Jul 16th, 2010 5:17pm

Winners were chosen through a scoring system led by internet nominations, which came from your reader base! ... Read More!


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Featured Article in After Market Club

Posted by AskPatty - Automotive Advice for Women at Jul 13th, 2010 3:57pm

Great tips on how to increase customer loyalty by better meeting the needs of female shoppers. Now is time to go the extra mile and ensure loyalty with your women customers through creating a culture of customer service. ... Read More!


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NADA University Adds Seminars to West Coast, Releases Webinar Schedule - AskPatty.com, Effective Communication with Women Customers Featured

Posted by AskPatty - Automotive Advice for Women at Jul 8th, 2010 4:00pm

June – Advanced Online Thinking for Dealership Leaders: Mastering Social Media, speaker: Jared Hamilton, DrivingSales.com July – Win/Win Sales and Negotiation, speaker: Gil Weiss, Gil Weiss & Associates August – Hours per RO versus Hours Sold: Which Yields the Greatest Profit?, speaker: Robert Atwood, NADA Academy Instructor September – Understanding Frozen Capital Through Your DMS Summary, ...


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Jody DeVere Radio Interview with Tom Torbjornsen America's Car Show Sirius Radio Nationwide

Posted by AskPatty - Automotive Advice for Women at Jun 28th, 2010 5:25pm

Radio interview with Car Show on Sirius Radio ... Read More!


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