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Cincinatti Enquirer Features Ask Patty Female Friendly Dealers

Posted by AskPatty - Automotive Advice for Women at Jul 15th, 2007 5:09am

Dealers turn 'female-friendly' Ask Patty trains auto sales staffers to improve customer service for women BY JAY ANTENEN | ENQUIRER CONTRIBUTOR The automotive sales training video, Jody DeVere recalled, began simply enough. "When Mr. Customer comes into the dealer," the announcer said. A little while later: "And when you introduce Mr. Customer to the service adviser." And ...

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