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Stop Spinning the Wheels of Customer Service—Start Wowing Women!

Posted by AskPatty - Automotive Advice for Women at Oct 30th, 2013 1:27am

How great is your customer service? How is your customer satisfaction? These are fairly common questions when it comes to marketing folks, and I'm going to be honest. I really don't like them. The term “customer service” reduces the customer to a task list, and “customer satisfaction” doesn't go far enough. I don't want customers to be merely “satisfied,” and in the auto industry, you ...


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All Lined Up: Wheel Alignment Service At AskPatty.com, Inc

Posted by AskPatty - Automotive Advice for Women at Apr 30th, 2013 10:36am

When all of your vehicle’s wheels are lined up exactly with each other, your wheels are in alignment. Hitting a road hazard or even just the normal bumps and bounces of everyday driving in Thousand Oaks can cause your car's wheels to be out of alignment. Driving for an extended time in Thousand Oaks when your wheels are out of alignment results in uneven tire wear. This is dangerous … and expensive. Worst ...


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2013 Chicago Auto Show Provides Automakers with Powerful Platform to Convey News: #CAS13 Hashtag Trends on Twitter

Posted by AskPatty - Automotive Advice for Women at Feb 18th, 2013 1:45am

This year, the show amplified its Social Media Preview - also dubbed #SMP13 - and added a robust lineup of events including the WOMMA Digital Influencer Awards, Technori Pitch and roundtable discussions with Autoweek, Cars.com, Edmunds and Marketing2Women & Ask Patty. Recognized as one of the more digitally-savvy auto shows, the Chicago Auto Show strives to be a leading indicator of trends for the industry.   ... Read More!


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Fuel Saving Tip: Alignment For Your Thousand Oaks car

Posted by AskPatty - Automotive Advice for Women at Jan 17th, 2013 2:02pm

Imagine you've left Thousand Oaks and you're up in the arctic on a dog sled. Your dog team is pulling straight and true. You can cover a lot of ground fast. Now imagine what would happen if one or two of the dogs wanted to go their own way and were pulling off to the side. That would slow you down. You would have to work harder to keep the sled going where you want it. The dogs are all working as hard as before, but ...


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Q&A: Jody DeVere, CEO of AskPatty.com

Posted by AskPatty - Automotive Advice for Women at Dec 5th, 2012 11:57am

Jody DeVere is the CEO of AskPatty.com, a website, blog and market-to-women agency that provides automotive information to women consumers, as well as training and ongoing support to car dealerships, service shops and automotive accessory retailers and installers.   ... Read More!


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Car Care Council Women's Board Names Aftermarket Women of the Year

Posted by AskPatty - Automotive Advice for Women at Nov 13th, 2012 12:47pm

  The Car Care Council Women’s Board (WB) has chosen Jody DeVere, CEO, AskPatty.com, as the ninth annual Aftermarket Woman of the Year. Amy Mattinat, owner and manager of Auto Craftsmen, has been named the Female Service Shop Owner of the Year, while Andrea Schultz has been selected as the first-ever Woman of Promise. The announcement was made at the 2012 Women’s Board reception, Tuesday evening, at the Sands Expo ...


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Power Steering Service At AskPatty.com, Inc In Thousand Oaks

Posted by AskPatty - Automotive Advice for Women at Mar 20th, 2012 11:44am

    />   Many Thousand Oaks drivers have been hearing about new advances in power steering technology, specifically, electric power steering. Some very high-end cars have been featuring electric power steering for a few years. An electric motor directly provides the power assist to make steering easier. Undoubtedly we’ll see much more of this in Thousand Oaks as full electric cars and electric ...


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Ask Patty Recommended by Parenting Magazine

Posted by AskPatty - Automotive Advice for Women at Mar 5th, 2012 11:00am

There is no better time than now to become Certified Female Friendly®. AskPatty.com is recommended by Parenting Magazine in the February 2012 print issue Smartest Cars for Family featured section. Look for the article in the print edition of Parenting on shelves now!


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Nigro's Auto Body Owner Domenic Nigro on Making a Difference in the Industry

Posted by AskPatty - Automotive Advice for Women at Sep 1st, 2011 3:07pm

In a new interview, Domenic Nigro, owner of AskPatty CFF Body Shop Nigro's Auto Body talks about what to do if you're in an accident, their new mobile apps, and their new female focus with AskPatty.com. ... Read More!


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AutoTex PINK Wiper Blades at Auto Craftsmen - YouTube

Posted by AskPatty - Automotive Advice for Women at Aug 26th, 2011 8:57pm

AskPatty client Auto Craftsmen's YouTube video featuring AutoTex PINK wiper blades. ... Read More!


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