John's Place - Personalized Auto Care, previously Duxler Tire and Service of Glenview, is pleased to announce their completion of AskPatty.com Certified Female Friendly(R) training.
(Free-Press-Release.com) September 28, 2009 -- John's Place, Glenview, IL's first AskPatty.com Certified Female Friendly(R) Tire Retailer and Service Center has achieved certified status by completing online training on how to better meet the expectations of the female consumer.
An Ask Patty Tire Dealers & Service Centers certified tire retailer creates an inviting and comfortable environment where women feel welcome. They guarantee that the experience of repairing and maintaining a vehicle will be a pleasant one. Ask Patty trained and certified associates are held to a high level of customer satisfaction with women consumers.
Visit the John's Place - Personalized Auto Care AskPatty.com Certified Female Friendly(R) site at: http://femalefriendlydealer.askpatty.com/?d=Johns_Place
The new AskPatty.com Certified Female Friendly(R) program for Tire Dealers & Service Centers' virtual interactive training design and functionality, are another industry first from AskPatty.com, the company that initially developed the most comprehensive solution available for engaging, selling, servicing, and retaining women customers.
About John's Place - Personalized Auto Care
When John Hoppe bought the original Duxler of Glenview back in 1998, it was more like a homecoming for him. It was back in 1980, when the Duxler family opened up another service location, Duxler of Glenview, and hired John, as it's first service manager. With five years of experience with the Firestone Tire and Rubber Company underneath his belt, John was a great choice for back of the shop leadership. Then, in 1998 John received a phone call notifying him that Duxler of Glenview was for sale. Without hesitation John jumped at the opportunity to purchase. After all he was one of the key people that got Duxler of Glenview off the ground.
"I knew what I had", John said when asked about becoming the owner of Duxler of Glenview, "It was an outstanding business". John came in and refined what was already in place and took the business in the direction that he always saw it going - Customer Service. "Its common sense", John said in speaking about Customer Service. John and all the employees at the new John's Place - Personalized Auto Care make it a priority to treat all their customers as they would like to be treated because it's only fair.
Changing the name of the business from Duxler of Glenview to John's Place - Personalized Auto Care was seen as necessary by John. "There are several Duxler locations on the North Shore area and customers don't know that many Duxler locations are independent of each other and therefore run very differently. I wanted to separate my business from the competition and create less confusion for our customers". It was actually a customer, who in a time of crisis, told a tow truck driver, "Take it to John's Place", that inspired the name.
Visit John's Place Personalized Auto Care site at: www.johnsplaceglenview.com
View to become AskPatty.com Certified Female Friendly(R): http://www.askpatty.com/getcertified/