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Lisa Copeland

Creator, Lisa Copeland LLC

Member since: Jan 2013
Visit Lisa Copeland online http://www.buyingcarsherway.com
Women's Automotive Speakers Bureau

Lisa Copeland Bio:

Lisa Copeland is one of the most respected faces in automotive sales. With over 20 years of success within a male-dominated industry, Lisa is a dedicated pioneer for women on the automotive sales floor.

As a member of the National Chrysler Dealer Council, Lisa represents the North American pulse of the FIAT brand. In 2012, Lisa was named one of the Five Most Powerful Women in Austin by the Austin Business Journal when she raised thebar on North American FIAT sales.

As the Managing Partner of FIAT of Austin, Lisa was recently honored by Chrysler Group CEO, Sergio Marchionne for record-breaking FIAT 500 sales. Under Lisa’s management, FIAT of Austin became the first FIAT studio in North America to sell 100 Fiat 500’s in a single month. When congratulating Lisa in person, Marchionne said of Lisa’s renowned sales and leadership, “Lisa is also an incredible salesperson herself, an excellent manager and a dynamic leader, and what she and her team have achieved here at the FIAT of Austin store is unprecedented.”

 

Keynotes:

1. Lead in High Definition - Engage Staff, Inspire Leaders, Dream Big!

Prove and fun ideas to engage employees, improve service, raise performance, be an inspirational coach; and most of all help you and your staff embrace a success mindset regardless of circumstances. You’ll leave inspired and armed with proven ideas to encourage employees, Dream Big! And experience life and work in high definition! 

2. Staff Engagement - The Key to Bring Your Service and Brand Alive

Engaged and involved staff is the key to build customer relationships and bring your brand alive. A new logo and brochures do not serve your customers—your people do. Discover how to: identify the signs and causes of disengagement, prevent this “disease” from spreading, increase productivity and most of all win the hearts and minds of your staff!

3. Five Star Service and Sales - It Starts With Me!

All staff must make the change from order takers to order seekers.  Attendees will learn why service is so important, how to acknowledge and greet people, how to serve our internal customers, how to recognize cues and approach the customers about our services, and, most importantly, how to take responsibility for motivating ourselves.

4. Pink is NOT a strategy!

How many companies have had the “paint it pink and she will come “strategy and failed miserably?

Learn strategy to authentically capture not only her hard earned dollars, but her loyalty and referrals. Lisa will give you tips and strategies that will take your business to the next level and open doors that were previously shut. The economic power of the “she-economy” is truly the economic stimulus package of this Nation.

 

Workshops:

1. Lead in High Definition- Engage Staff, Inspire Leaders, Dream Big!

2. Staff Engagement - The Key to Bring Your Service and Brand Alive

3. Five Star Service and Sales - It Starts With Me!

4. Pink is NOT a strategy!

 

Video/Webinars:

1. Lead in High Definition- Engage Staff, Inspire Leaders, Dream Big!

2. Staff Engagement - The Key to Bring Your Service and Brand Alive

3. Five Star Service and Sales - It Starts With Me!

4. Pink is NOT a strategy!


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