Amy Mattinat Bio:
Amy Mattinat is the President of Auto Craftsmen LTD, an Independent Auto Repair Sales & Service Center. She manages her business, writes a monthly Car Care Newsletter, a Magazine Column called ‘Under The Hood’, is the author of “How to Buy A Great Used Car" and has taught many Women Car Care Clinics. She also has another business: Bulls Eye Marketing where Amy teaches other businesses how to successfully market their business. Her biggest client in 2012 has been the State of Vermont (VtSMDC). Amy is a dynamic speaker, marketing expert and co-author of the book “Whatever Happened to Outstanding Customer Service”. She was recently elected President of the Car Care Council Women's Board.
Amy gives speaking engagements and classes on how to run a successful automotive business including shop flow, team leadership & management, how to put on a Women’s car care clinic and most importantly, how to creatively market your business to success.
Keynote:
How to Provide The 'WOW' to your Automotive Business so You Become Well Known for Extraordinary Customer Service in your Community
Amy is a successful business owner and motivational speaker. She is not only entertaining and humorous, but also delivers valuable content, real-world examples and creative solutions that your audience can use in their business and personal lives.
Workshops:
Key Marketing Concepts You MUST Understand to Successfully Market Your Automotive Business (including Tire Stores)
This 2 1/2 hours workshop will teach you the Key Marketing Concepts you MUST Understand if you want to successfully increase your customer base, retain clients and increase your sales.
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How to Set up a Successful Referral Program
This hands-on 2 1/2 workshop explains the HUGE benefit of having a referral program in your business. It then walks you step-by-step through the process of creating your program and systematizing the program so it runs on auto-pilot. All you have to do is go back home, put everything into place and watch your data base start growing.
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Women Car Care Clinics:
Amy will teach your service department how to run their own Women's Car Care Clinic. She will bring to your shop a 'Turn-Key' clinic. She will provide you with posters, marketing materials, step-by-step set-up for her 3 hour class, hand-out for your ladies, and will present your 1st car care clinic with your staff, training them at the same time so in the future you can put on your own clinics. Her workshop is designed to empower the women while educating them about their cars which make them better quality customers who understand the importance of maintenance services.
Here are some comments from workshop participants:
Recognition:
Amy’s shop Auto Craftsmen is an ASE Blue Seal Shop
Auto Craftsmen is also a AAA Approved Repair Shop
Member of Car Care Council Women’s Board
Member of www.AskPatty.com: Automotive Expert Advisory Panel
Member: Rotary International
2008 Writer/Participant: Audi Mileage Marathon
2010 spokesperson: Mobil 1 Motor Oil Division of Exxon/Mobile
2011 Writer/Participant: Goodyear's new Assurance Triple Tread all-season tire.
2012 AAPEX / SEMA Top Female Shop Owner: Awarded by The Car Care Council Women’s Board
2012 Writer/Participant: Michelin Tire Influencer Community
2013 Featured in a Trade Secrets article in Motor Magazine
Hi how much is the normal price for a full synthetic oil change?
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Hi there, i have the option between two cars to buy. One is an 03 Pontiac bonneville with 117,835 miles, no accidents, drives well. Or i could purchase an 08 ford fusion with 169,873 miles with 2 minor accidents. Im just not sure an older car with less miles or an newer car with high mileage, which one will last me longer. What should i chooses?
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Hello my name is Amber and I have a Toyota Camry 95. There's actually a few things wrong with my vehicle and I am scared to just go to a mechanic because they treat women like we're stupid and then make us pay for unnecessary work. The car shifts into D R N 2 and L clean but when I'm driving and trying to pick up speed the car doesn't shift properly and it feels sort of like it's not being grabbed properly, it kinda slips. And then the car won't go over 20mph and the rpms goes into the 4 area and revvs like its racing and isn't really going anywhere. Also there's a screeching noise that's in the driver's front tire area: it's loud and stops when the brakes are applied. Then there was coolant all over the inside of the car and the amount was barely at the fill line when I left, but when I got home and the amount was way to the top almost and the coolant over flowed from the antifreeze tank. Terribly concerned please help me Read Answers
When driving my Honda Civic, its belts squeal. it starts accelerating on its own, and my temp gauge stays on cool Read Answers
I just had thermostat put in two days ago along with a radiator cap replaced. Car had been overheating but not a problem anymore. Now my front window fogs up when I'm driving car. Never did before the repairs. Could this be moisture? If so what is there to do? Read Answers