Rick's Performance proudly maintains a 98% satisfaction rating and is one in only four shops in Pleasanton that is AAA approved. This is the highest honor awarded by AAA and all accreditations must be met before attaining this level.
Preserving this level of excellence and the ultimate in customer satisfaction are Rick's priorities. The sparkling clean repair shop, complimentary shuttle service, Saturday service, and being known as a "family-oriented" business, are all a part of what sets Rick's Performance apart!Import Auto Repair
So what do our credentials mean?
Each facility that AAA selects must meet strict requirements regarding competency, reliability, cleanliness, overall experience, timely repairs, convenient hours, fair pricing, customer respect and trained, certified technicians.
When you present your AAA membership card at an Approved Auto Repair facility, you are also entitled to the following:
Maintenance Inspection
Written Estimates
12,000 Mile/12 Month Warranty
Return of Old Parts
Finding a good auto repair facility is always a concern, especially when the unexpected happens. One important thing to remember is to look for ASE Certification.
ASE-certified automotive technicians and other service professionals can be identified in several ways. The most obvious is to look for the ASE sign on the facility. Once inside, most establishments proudly display the ASE certificates earned by their technicians in their office or waiting room. Finally, the technicians may be wearing an ASE patch on the shoulder of their uniform. All ASE-certified professionals are proud of their achievement and are more than willing to show you their credentials.
ASE has years of experience helping the automotive industry verify the skills and knowledge of the technicians working at dealerships, independent repair shops, collision shops, franchises, fleets, and more. Car owners and the service and repair industry regard ASE certification as the standard measure of competency and a guide to quality auto repairs.
ASE has taken this responsibility one step further by offering a recognition opportunity for highly qualified repair facilities, which allows them to showcase their technicians and their commitment to excellence. It is called the Blue Seal of Excellence Recognition Program. The program's emphasis is to identify establishments with a large percentage of ASE-certified professionals. It is a recognition program for businesses striving to be the best, and willing to prove their commitment.
Services: Tire Dealers, Auto Parts, Auto Repair Centers
Servicing: Acura, Honda, Hyundai, Infiniti, Isuzu, Kia, Lexus, Mazda, Mitsubishi, Nissan, Saturn, Scion, Subaru, Suzuki, Toyota, Volvo
Joined Askpatty.com February, 2011
Overall Rating | 10.0 |
Customer Service | 10.0 |
Friendliness | 10.0 |
Product Knowledge | 10.0 |
Quality of Repair Work | 10.0 |
Overall Experience | 10.0 |
Votes based on 1 member ratings of locations. |