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Pacific Motor Service in Monterey And Pacific Grove

About Pacific Motor Service

Why Choose Us

Since 1947, Pacific Motor Service has been the place to take your car for any inspections, repairs, or preventative maintenance services that you need! This page is just a quick overview of the ways that we're different from any other place that you can take you car.

Please use these links to learn more about:  Customer Satisfaction,  Our Customers' Opinions,  Service You Can Trust!,  AAA Approved Auto Repair,  ASE Blue Seal Certified Repair,  Your Auto Column - The Pine Cone,  Certified Green Business,  Pollution Prevention Model Shop


Customer Satisfaction

At Pacific Motor Service, we specialize in taking care of our neighbors, one car at a time. Owner Kevin Donohoe is a technician himself, and along with his wife and co-owner, Sue Anne, they train all employees to meet their high standards of honest and ethical work.

Pacific Motor Service's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Owners Kevin & Sue Anne and their staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs.

Whether your vehicle is in need of repairs or scheduled maintenance, Pacific Motor Service has been the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably.


Our Customers' Opinions

Auto repair customer satisfaction We're proud of our reputation with our customers, and our tradition of providing excellent customer service, on time and for the price we quoted. Visit Car Talk to learn more about what our customers have to say about Pacific Motor Service.


Service You Can Trust!

At Pacific Motor Service, we're committed to providing you with the best possible auto repair. Owner Kevin Donohoe is an ASE Certified Master Technician (top 5% in the nation), and has been involved in the automotive service industry for over 28 years! Kevin also holds an ASE Automotive Service Consultant certificate, as well as a degree in Automotive Technology from De Anza College with over 4500 hours of continuing education.

Kevin is also a member of the Society of Automotive Engineers, of the Automotive Service Councils of California, and of the Automobile Service Association.

In addition, Kevin is a part-time instructor of Automotive Technology at Monterey Peninsula College,


AAA Approved Auto Repair

AAA Approved Repair shop. Pacific Motor Service is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop's customers and obtains their opinions "on how well the business meets their automotive service needs." The shop must score at least 90% on each question. Pacific Motor Service averaged above 95% on each question.

Pacific Motor Service is one of only four AAA Approved Shops in Monterey.


Blue Seal Certified Auto Repair

Blue Seal Auto shop. Pacific Motor Service is an ASE Blue Seal Certified Shop, meaning it is in the top 1% of shops in the nation. Shops that are recognized as Blue Seal Certified "recruit the best employees, support their training, and insist on the best equipment." The Blue Seal means that any repair need you have will be handled quickly and professionally at Pacific Motor Service.


Your Auto Column - The Pine Cone

Auto repair & preventative maintenance Owners Kevin and Sue Anne Donohoe produce a weekly column for the local newspaper called "Your Auto Column," which is full of helpful, money-saving tips for taking care of your car.


Certified Green Business

Certified Green Business Pacific Motor Service is proud to be a Certified Green Business by the Monterey Bay Green Business Program! This program recognizes businesses that "comply with all environmental regulations," and "take steps to conserve natural resources and prevent polution." Pacific Motor Service is one of only two auto repair shops in Monterey County that are certified green.

In addition, owner Kevin Donohoe has appeared on the Tomorrow Matters radio show with Deborah Lindsay to talk about how Pacific Motor Service and other area businesses can help create a greener bay, as well as how drivers can make their cars greener!


Pollution Prevention Model Shop

Pollution Prevention Model Shop Pacific Motor Service has been certified by the California Department of Toxic Substances Control (DTSC) as a Pollution Prevention Model Shop! This certification was created by the DTSC to reduce environmental pollution from commercial garages. Shops that want to be certified as a model shop must first undergo a shop assessment, then implement required changes to reduce or eliminate pollution and train employees in ways to prevent pollution, and finally, must score at least 100 points on the Model Shop Pollution Prevention Checklist.

We service all makes and models, both foreign and domestic.
To see a complete list of services that we offer, visit our Services page.

Pacific Motor Service Location Information

Pacific Motor Service
Two Locations Serving You In
Monterey And Pacific Grove, CA 93950

Services: Auto Parts, Auto Repair Centers, Car Washes

Servicing: Acura, Audi, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, MINI, Mitsubishi, Nissan, Saturn, Scion, Smart, Subaru, Suzuki, Toyota, Volkswagen, Volvo

Joined February, 2011

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