C & D Auto Care of La Mesa is a family owned, team operated, 6,500 square foot Automotive Service and Repair Facility located in La Mesa. We are at the corner of University Ave and Massachusetts Ave.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
C & D Auto Care is a certified Napa Auto Care Center. We are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer's vehicle as if it were our own.
Automotive Service Councils
Automotive Service Councils of California is a confederation of repair shops commonly bound by an interest in the automotive industry to uphold an improve the high standards and integrity of the profession.
The Association works to assist the individual member in confronting problems. They assist in the education of members and future technicians. They dedicate themselves, through their own personal obligation, toward future growth and expansion by professional, ethical practice. Through avenues available to them, the Association seeks to correct abuses within the industry.
Automotive Service AssociationThe Automotive Service Association's written Code of Ethics sets the standard for excellence in the automotive service industry. Headquartered in Bedford, Texas, it has members in all 50 states and in several foreign countries. As a consumer, you should be aware that the ASA promotes a written Code of Ethics.
As an ASA member, we adhere to these strict ethical guidelines, pledging to perform high quality service at a fair and just price. As our customer, you can be assured that we are committed to the highest standards of business practice and will stand behind our service and products.
Automotive Service Excellence
The National Institute for Automotive Service Excellence (ASE) offers a testing and certification program to professional automotive technicians.
Twice yearly the institute gives a series of written tests which measure diagnostic and repair skills. Upon passing the exam, and providing proof of a minimum of two years of hands-on experience, a professional becomes ASE certified in a particular area, such as Brakes, Automatic Transmissions, Steering, etc. There are eight basic tests and several advanced tests.
Any professional who is certified in all eight areas is certified as a Master Automotive Technician. Every 5 years, professionals must be retested to remain certified.
We also have several Technicians with advanced certifications such as Alternative Fuels and Advanced Computer Control Diagnostics (L1).
At C & D AutoCare of La Mesa,San Diego:
Our motto is "When You Want It Right!" and our goal is our customers' Peace of Mind. We are a stable and professional shop that has served the San Diego Area for over 15 years.
Our Mission Statement is: "Our team is committed to continuously improve the standards of excellence in Automotive Service. We achieve this through a partnership based on trust, integrity, communication, and concern for our environment."
To assure customers of the best job possible all repairs are guaranteed in writing, for 12 months or 12,000 miles, whichever comes first, on parts AND labor.