About Wrench Werks
HONOLULU'S INDEPENDENT VOLKSWAGEN
& AUDI REPAIR
Wrench Werks opened up its doors here in Honolulu, HI in 2007. Our founder and owner Lance graduated from Universal Technical Institute in Phoenix, AZ. with a degree in Automotive Technology. After graduating from a technical school, he started his automotive career as a VW/Audi/Porsche Dealer Technician. Over the next 10 years of his dealership career, he transitioned into the roles of a Master Technician, Service Consultant, and Service Manager.
During this period of time, he has received numerous customer service awards including the President's Award from Mazda USA and the Volkswagen Apostle Service Manager of the Year by leading his service team to the #1 spot in the region for VW customer satisfaction for 3 consecutive years before leaving the dealership to start his own business endeavors in the Automotive Service industry. He has also been a past Partner with Volkswagen of America as a Volkswagen Franchise Dealer on the Big Island of Hawaii.
"As an independent shop in Honolulu, we are able to provide our clients with greater options as far as what we can do for them because we are not regulated or bound by the dealership or manufacturer. This allows us to tailor our offerings to the individual customer’s budget and needs".
Outside of the business, Lance along with his wife are enjoying raising and creating experiences together with their family of 4 children. Lance is also an avid Martial Artist in Gracie Jiu-Jitsu. He has been training in Jiu-Jitsu arts for over 10 years and holds the rank of Black Belt.
Wrench Werks has worked with and supported various community organizations and schools such as Toys for Tots, Hawaii Food Bank, Cop-on-Top for Special Olympics, Mothers Against Drunk Driving, Breast Feeding Hawaii, Punahou Schools, and Central Union Preschool.
"Our mission at Wrench Werks is to provide a professional and friendly atmosphere in which clients may acquire the knowledge and needs of their vehicles. We are committed to ensure customer confidence and trust through the quality of our service. Our commitment to our customers and continuous improvement is imperative. We value our long-lasting relationships with our customers and suppliers. We strive to promote trust and reliability through our honesty and integrity".