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Ray's Auto Service in Haverhill

About Ray's Auto Service


Hello! My name is Ray Lapointe and I thought I would take a minute to give you a little history about Ray's Auto.

I started working in the auto repair industry in the later months of 1949. Over the next fifteen years I worked at several repair shops including "Bennie Richards," Lawrence Mack, and Taylor Buick to name a few, in an effort to support my family which had grown to include of course my wife Rita along with two girls and four boys. I found myself working very long hours and still not being able to provide the things that my family needed.

At this point I decided to open my own service station with gasoline pumps figuring if I have to put in the long hours at least it will be for my own good. Ray's 66 in Methuen was opened in January 1965. As the boys grew, each of them worked in the business while going to school which not only gave them a little spending money but kept them busy enough to stay out of trouble. The boys were a great help in the hours they worked and in developing our motto: "always honesty". This way of thinking helped develop a great clientele -- many of which are still valued customers today.

The business flourished over the next twenty years or so until I was informed that the building we were renting was sold to a developer, and I was forced to look for a new location. In 1985 the current location of Ray's Auto was made available on the real estate market and I purchased it as our new home.

Today Ray's Auto is operated by my youngest son, Mark, who is maintaining excellent workmanship and the same "always honesty" policy. I retired from the business in 1992, and Mark is doing a great job as owner and operator since taking over at that time.




Mark J. Lapointe
Employed since 1980

Certifications: ASE Master Automobile Technician with L1 certifications. State Emission Inspector.

Personal: Hi! I'm Mark, the owner of Ray's Auto Service. I am a third generation auto technician after my grandfather, Edgar and my father Raymond. I have been married since 1983 to my wife Lisa and we have two children, a son Brian and a daughter Taylor. Brian is a graduate of NHCTC in Nashua where he majored in Automotive Technology. He is now working in the local area as a technician making him the fourth generation in our field. Taylor is a high honor student in high school and is currently pursuing the correct college to continue her education. Her choice of majors will be Internet Security and Networking when she starts college in the fall of 2010. I have been in the auto service business since 1974 and have always felt that treating the customer right will yield all the benefits of a good business.

In my spare time I had always enjoyed large home improvement projects using my Kubota tractor. My wife convinced me to take on a less physically demanding pass time so I sold my tractor and now enjoy motorcycling with her any chance we get. I am a die hard Patriots Football fan and I will not miss a game.

I support two teams; the Patriots and any team who beats the J_E_T_S jets jets jets!



Kevin Thibodeau
Service Manager
Employed since 2005

Personal: Hi, I'm Kevin. I'm the shop's Service Manager and run the day-to-day operations. I previously managed a custom car audio store and worked as tool dealer for Snap-On Tools. I have a vast knowledge of tools and automotive electrical systems. I am also highly skilled in car stereo electronics and installations.

I am an avid automotive enthusiast who particularly likes F1 and Nascar Racing.

When I'm relaxing I enjoy playing poker with friends, watching tv and playing video games.



Steven Kenher
Auto Technician
Employed since 2000

Certifications: Emissions Inspector, ASE Certified Technician

Personal: Hello, I'm Steve. I've been with Rays Auto Service for the last nine years. I take great pride in working hard, completing my work safely and efficiently as well as making sure the customer receives service that is above and beyond their expectations.

I am A.S.E. Certified in the areas of engine performance, brakes, manual transmissions, engine performance, steering and suspension, and electrical diagnosis. I will continue to acquire my certifications until I have reached the L1 Master Automobile Technician level. I am also a certified State Emission Inspector. I am attending classes and training outside of work to further my automotive knowledge.

In my spare time I enjoy home improvement projects, spending time with my family, watching movies and playing video games.



Jason Felton
Lead Auto Technician
Employed Since 2008

Certifications: ASE Certified Master Auto Technician, L1 Advanced Engine Performance Certification, Under Car Specialist Certification.

Personal: Hi I'm Jason and I am the lead technician here at Rays and I am in charge of specialty diagnostics as well as shop productivity. I have been in the auto repair business since 1998 and look forward to meeting you and helping you with all your vehicles needs.

In my spare time I am a Big Brother Volunteer and I also volunteer as a leader with local Boy Scout Troop 76. When time permits I also enjoy expanding my automotive knowledge and riding my motorcycle.

Ray's Auto Service Location Information

Ray's Auto Service
1457 Broadway
Haverhill, MA 01832
(978) 372-9611

Services: Auto Repair Centers

Joined November, 2009

Ray's Auto Service Reviews

Overall Rating 10.0
Customer Service 10.0
Friendliness 10.0
Product Knowledge 10.0
Quality of Repair Work 10.0
Overall Experience 10.0
Votes based on 1 member ratings of locations.

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