About Rich's Auto Center
The History of Rich’s
Rich’s Auto Center is the premier auto repair center in Fort Wayne, IN. We are family owned and operated and dedicated to presenting our customers with a convenient, reliable and pleasant repair experience! Rich’s Auto Center offers quality service at fair and competitive prices. Highly trained and committed technicians and responsiveness to our customers’ needs is the cornerstone of our success.richs auto center in fort wayne indiana
Rich’s Auto Center has been providing quality automotive repair services in south west Fort Wayne since 1999. Rich realized many years ago that automobile technology was changing drastically and started then to gear up for today’s technology – vehicles in 1990 may have had one computer on the vehicle; vehicles manufactured in early 2000 probably had three or four computers controlling its systems; but today’s vehicles can have 20+ computers keeping the vehicle running, tires aired, and you safe while driving down the road.
Rich graduated top of his class from ITT Automotive Division in 1988. After graduation Rich went to work for the number one automotive shop in Fort Wayne – they understood where technology was going and required on-going training to enter into the electronic world of today’s auto industry.
Initially Rich based his philosophy on QUALITY and INTEGRITY but realized we need to give back to the COMMUNITY that has made Rich’s what it is today. Rich sets high standards for himself, his employees, and the shop – he wants to make sure your car is repaired right the first time.
– Rich’s has trained ASE (Automotive Service Excellence) Certified technicians plus technicians attend continuous certified technicians in fort wayneon-going training to make sure they are well prepared to handle your car’s needs.
We utilize state-of-the-art technology and diagnostic equipment – Rich’s Auto Center has stayed abreast of the ever changing technology by investing first in several generic scanners and then acquiring manufacturer’s factory scanners (for diagnosing, repairing, communicating with computers on the vehicle, and flashing computers with the latest software updates).
Rich’s Auto Center has a clean and inviting reception area and clean restrooms. Trained and friendly office staff and technicians are ready to take care of you and treat you the way they would want to be treated.
– Many Auto shops in Fort Wayne will give you a low ball estimate over the phone and then add additional charges after the car is in the shop and work has begun. Rich’s Auto Center stands behind our estimates and will never Automotive customer careperform work without a thorough explanation and your okay.
We do not just throw parts on your car and hope it fixes the problem. Diagnosing today’s cars can be time consuming and expensive but this can save you hundreds to thousands of dollars replacing the right part and fixing your car right the first time.
Rich, Cindy, and the staff believe that treating customers as they would want to be treated keeps customers coming back. We believe God has blessed us and our business and we strive to pass these blessings on to others.
Rich’s Auto Center subscribes to several on-line organizations – IATN (Insert IATN link) International Automotive Technicians Network – a network of over 77,000 automotive repair professionals worldwide, Identifix and AllData for common failure patterns, wiring diagrams, and technical service bulletins and we maintain your vehicle’s repair history with Mitchell Repair.
Rich’s Auto Center is an authorized AAA (insert link) repair facility (one of four in the Fort Wayne area), is a certified ASE Blue Seal (insert ASE blue seal link) shop (one of three in Fort Wayne), a member of Automotive Service Association (ASA) (insert link), the Better Business Bureau (BBB) (insert link) (A+ rating), a member of The Chamber of Commerce (link?). Rich’s Auto Center is a NAPA Auto Care Center (link) and an AC Delco Total Service Support shop.
Rich’s Auto Center offers a 24 month/24,000 mile warranty so you can be confident in bringing your vehicle to Rich’s Auto Center for all your automotive needs.
For your convenience, we offer Wi-Fi internet, a clean and comfortable waiting area, a clean restroom and free shuttle service. We have an overnight drop box and when all else fails, arrange to pick up and deliver your car.
From oil changes and brake repairs to check engine light and engine replacement, our friendly and experienced staff provides an unparalleled level of automotive repair services. Give us a call today at (260) 747-8145 or schedule your appointment online, and let Rich’s Auto Center help you and your vehicle get back on the road!
At Rich’s Auto Center, we realize our community is the only reason our business continues to thrive. We give back to the community in many ways – monetary – monthly contributions to Community Harvest Food Bank, by personally and financially supporting our place of worship, Mt. Calvary Lutheran Church, and by donating money and gift certificates to local churches, schools, and organizations.
Rich’s Auto Center is proud of its strong curb appeal – well manicured lawn, bushes, and trees helps the Eco System –
Rich’s Auto Center recycles almost everything – cardboard, plastic, glass, parts, aerosol cans and more. We are proud of the fact we have less trash than many single family homes; therefore less trash to fill our ever dwindling land fills.
Big Brothers Big Sisters –
Cindy is involved with Big Brothers Big Sisters as a “lunch Buddy”. During the 2012/2013 school year, Cindy met with NoSa to read, check comprehension – something Cindy often has a hard time with, practice math, talk and play games. She is eagerly awaiting a new “Lunch buddy” and looks forward to building a lasting relationship with a new little. (On a side note – would you be interested in working with a child that wants and/or needs a friend? Being a mentor actually takes very little time and both you and your little will reap big rewards. You can contact Big Brothers Bit Sisters at 260-456-1600 to get more information – it will be well worth your time.)
Scrip Program –
Rich’s Auto Center supports several local schools and churches through the SCRIP Program – donating 4% of all services back to the organization. Contact your Scrip Coordinator to find out if your organization is involved and how the program works with Rich’s Auto Center.
Elmhurst Little League –
Rich’s Auto Center has sponsored a baseball team through Elmhurst Little League since 2003.
Boy Scouts of America – Anthony Wayne Area Council –
Rich’s Auto Center hosted their first Automotive Merit Badge Class in March 2013. This Den of 8 to 10 year olds learned how to change a tire (from blocking the wheels to how and where to place the jack), what the dash lights mean, and vehicle preventative maintenance. Michael Joyner, Fort Wayne Police Department, talked with the group regarding vehicle safety. We’re looking forward to more events and training with the Boy Scouts!