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Getting no power, key fob lights up but won’t unlock doors. Once in the locks still don’t work. Turn the key and nothing happens. Not lights no crank. Nothing.

Answers from the Automotive Experts

Jessica Howe, Automotive Expert & Coach at


Thank you for writing in and great question. The issues you describe are most likely due to a dead battery or an electrical problem. Start by having your battery tested and replace it if needed. If the battery is okay, then you need to check the battery terminals and wiring. Make sure that the battery terminals are clean, dry, and tight. If the battery and the terminals are ok, them you will need to check the ground connection for the battery and the fuse box. Only further testing and inspection will definitively tell you where the power is being lost. Good luck!

LeeAnn Shattuck, Chief Car Chick at The Car Chick

Sounds like you have a dead battery. You may want to call your roadside assistance, if you have it, to come out and test your battery and install a new one for you.

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