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Hello, I have a question about my 2012 Dodge Caravan. I drive for Uber and lift and my charger to my USB cord is not working at all. It will not charge my phone and I need it to work due to work. In my radio is acting spotty it’ll turn on sometimes by me pushing the button but half of the time it doesn’t work well and my back up camera is having trouble working as well. Could all three be tied in? If so what could it be?

Answers from the Automotive Experts

Jessica Howe, Automotive Expert & Coach at


Thank you for writing in. Power is getting cut off from the outlet at some point in the circuit. We will need to find out where. Start by checking the fuse to the outlet and replace it if necessary. If the fuse is fine, then you will want to check for power at the outlet. This can be done with a volt meter or a test light. The outlet itself can also become damaged and would need to be replaced. Only further inspection will tell. Checking the fuse is easy to do, and can be done at home with ease. Good luck!

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