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Three weeks ago I purchased a an RX8 off the lot of a GA Toyota dealership. It need an ABS Sensor to get it running correctly which the dealership said they would fix. After three weeks in the shop of a Chevrolet dealership (not Mazda, although they claim to have a Mazda certified mechanic there), I still do not have the car and my first payment is due in 24 days. I have asked for the car to be moved to a dealership in Tallahassee where I am familiar with the service manager. The dealership told me that when they went to pick up the car, the mechanic was telling them that they owed $1000 for the module which he said was not working. The owner of the mechanic shop had to get involved and hence the car is STILL at the shop that cannot seem to repair it. I am a footstep away from calling an attorney about this. How long does a car have to be in the shop before it is deemed unrepairable?

Answers from the Automotive Experts

Audra Fordin, Owner at Great Bear Auto Shop Hi Kim, You purchased a car 3 weeks ago at one dealership. The car has since been at a different dealership for 3 weeks being repair? And now, still not repaired, you have not driven your new car, and a payment is due? Ouch! Mention the lemon law to the dealership. If you do not get results, yes go with your instinct and consult with an attorney. Best of luck, Audra (the auto-motivator)

Suzanne Grego, Technician at City of Philadelphia Fleet Management Kim, Sorry to hear about your trouble. From a technicians perspective, I have never deemed a vehicle *unrepairable*, unless the vehicle was in an accident and needed to be totaled. It does sound like maybe after the initial repair was made, the technician found another problem and it ended up being more expensive than originally anticipated. This is something the dealership would need to work out with the repair shop. Good luck. Suzanne

Lori Johnson, Owner and Instructor at Ladies Start Your Engines Dear Kim, You said that the dealership would pay for it, so I would find out why the shop has not been paid if they agreed to the repair. Talk to the dealership where you bought the vehicle. Ask for the general manager or the owner. At this point you are paying for a vehicle you can't even drive. Ask them if you think you need to get your lawyer involved, maybe that will move things a little faster. Mechanical things are always repairable, as long as you have a good technician doing the diagnosis. Complain to the dealership you bought it from and demand some answers. No one should have to wait 3 weeks for a repair that should have been done before you bought it. Lori Johnson

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