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Car would not start ( just a clicking noise)just out of the blue one day.. So put the battery on the battery charger for 30 minutes it started, drove for like an hour then parked it for the night..made sure everything was off when I shut it off interior dash lights, radio, ect.... Next morning same thing car just makes a clicking sound will not start.. So I call dealer as battery was just bought 2 years ago and is still under warranty, and told them battery will not hold a charge need a replacement battery.. but they assume I know nothing about the car I drive everyday and say they need to check everything in addition to battery.... your advice please & thank you........

Answers from the Automotive Experts

Amanda J. Pierce, MBA Leslie, I recommend that you stick to your guns, and have your battery replaced that is under warranty. If you seem to have further issues they can be addressed at that time, but you may simply have a dead cell in the battery that is prohibiting it from holding a charge.

Judy Curry, Co-Founder and Vice President of Marketing at Currys Auto Service It is very possible that you have a faulty starter motor. When the starter gets worn, it will fail to turn the engine over and you will just hear a "click" as you described. This can happen with a new, fully charged battery. Sometimes repeated attempts to start the engine can be successful but as the problem continues it will start less and less frequently. This should be an easy problem for a technician to diagnose.

Lori Johnson, Owner and Instructor at Ladies Start Your Engines Dear Leslie, It sounds like something is draining the battery. I would tell them everything that you did and then they can check out the battery to see if it needs a charge, or a replacement. Check your warranty, usually batteries are pro-rated, which means that you won*t just get a new battery for free, they will deduct the 2 years worth of energy you have used. This is pretty common. Good luck. Lori Johnson

Pat Fleischmann, Director of First Impressions at Community Tire Pros & Auto Repair Leslie... Asking any technician or dealer to solve an issue over the phone is pretty impossible. When you deal with electrical, battery, alternator etc. it really could be a simple fix or a more costly event! Your best bet, is take it in and let them run a diagnostic on it and get the complete answer. The clicking could mean a bad cell in the battery, an alternator not charging your battery...etc. Just as a Dr. requests you to take an X-ray to get a more complete view of your case, this simply is the same thing! As the cold weather sets want to make sure you have no problems getting anywhere!

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