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I had my transmission services at the local Toyota dealer at 58,000 miles for it is 60k service. Three days later the transmission began to leak and make noises. The dealer said it had nothing to do with what they did and denied responsibility. My extended warranty company GE, also denied claim because of after market suspension and air intake system. An attorney told me that the Magnuson-Moss Warranty Act did not apply. Lexus and Toyota both decline help.

Answers from the Automotive Experts

Amanda J. Pierce, MBA Noah, The Act provides that any warranter warranting a consumer product to a consumer by means of a written warranty must disclose, fully and conspicuously, in simple and readily understood language, the terms and conditions of the warranty to the extent required by rules of the Federal Trade Commission.The Magnuson-Moss Warranty Act does not invalidate or restrict any right or remedy of any consumer under any other federal law, nor does the Act supersede the Federal Trade Commission Act as it pertains to antitrust actions. The Act does not invalidate or restrict any right or remedy of any consumer under state law. The Act is not the dominant regulation of consumer product warranties, and while it prescribes certain disclosures and restricts certain limitations on warranties, it leaves other warranty law untouched. Typically, when a transmission flush is performed a machine is hooked up to the high side trans cooler line and fresh fluid is flushed through out the transmission until a bright red color appears in the site glass. It is possible that the trans cooler line was not tightened all the way or cross threaded. Where did they state the leak was coming from when you returned to the dealership with this problem? Speak with the dealership's manager. Yes, after market components installed on a vehicle has a tendency to void certain stipulations with an extended warranty company. You do however, have the option to return it to stock and return to the dealership for repair. AJ Pierce

Donna Burmeister, Service Manager at Classic Nissan You never stated what part of the trans was leaking. Did they drop the pan to perform the trans service? Is that what was leaking? Your extended warranty denied the claim for alterations, were they on the vehicle when purchased? If so go back to the dealer. Did you talk to the General Manager of the Toyota dealer about your concern.

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