AskPatty Certified Female Friendly Logo
How do I let someone know at Cadillac how dissatisfied I am on my recent lease of a 2009 cts 4? The ignition locks up after you park and you can not start the vehicle unless you know how to maneuver the steering wheel. The carpeting on the driver's side was a total mismatch, it does not connect to the plastic by your legs, also there is a rattle in the backseat area. I thought they were supposed to be a quality built vehicle????? I need to contact a higher up at Cadillac, any suggestions would be appreciated. Sincerely, Carlene

Answers from the Automotive Experts

Marnie Kramer, Owner and Creator at Dear Carlene, Thank you for visiting You have several options. First you should be receiving a survey in the mail from General Motors regarding your new lease, be sure that you fill that out completely and add all additional comments. Those are seen and recorded. In addition, you should send a letter to the following addresses regarding your dissatisfaction with the product - General Motors Corporation 300 Renaissance Ctr Detroit, MI 48265-300 Thank you for contacting Sincerely, Marnie Kramer Everything Carz

Contribute to this question:

blog comments powered by Disqus

Related Cadillac Ats FAQs

Need Car Advice?

Ask The Experts!

Looking for a New or Used Car?

Search for our Certified Female Friendly® Car Buying Marketplace locations

Help Our Charities