I had my 93 Mercedes towed to a local repair shop. After checking the car the mechanic called and told me it needed a new compressor at the cost of $1600. I told him to go ahead and fix it. He called several days later to report that he had replaced the compressor but the car still would not start. After further investigation he reported that I needed an additional $3600 repair. I told him that I could not afford to spend over $5000 to repair my car and to not do the repair. He told me I still needed to pay $850 for the cost of the compressor (minus the labor). So now I am faced with an $850 repair bill and a car that does not work. Am I responsible to pay this mechanic? Both the car and the compressor are useless to me. Somehow this does not seem right. What are my rights and do I have any recourse?
Most likely you will have to pay the bill because you authorized the repair. You should check with your state concerning consumer laws and your rights. They vary by state and you might be protected. In my state you would be liable for the entire bill, not just the part.
〉 Answered on Dec 18th, 2007 by Jessie L Thatcher, F&I and Sales Specialist at Reynolds and Reynolds Company (Retired)
When you say compressor, do you mean the air conditioning compressor or the "Kompressor" which is German for Turbo charger?
Also, what repair did they garage want to make for an additional $3,600?
Did the shop you take your Mercedes to have a technician who specialize working on Mercedes?
Please send more information about what, when, how and why.
All My Best,
〉 Answered on Dec 17th, 2007 by Amy Mattinat, Owner and Author at Auto Craftsmen Ltd