I am a single mom. Jan 2003, I took equity out of my home to buy a new 2002 Mazda MPV (minivan). At 41,000 miles, I began having missing problems. The rear 4th coil was replaced, which took care of the major miss but left me with smaller ones. I now have 66,000 miles and have had it to three different mechanics in the past two years but the miss is not detectable with the computer therefore even though several parts have been replaced and I have spent over $1,000 to get it fixed, it is not. Now I have an oil leak that I didn
Posted Sep 24th by Karen Loeser the owner of a Mazda MPV
Answers from the Automotive Experts
Ms. Karen, -Thank You for writing into AskPatty
I admire you for your persistence, and yes I would keep plugging on with the dealership. They are aware of you and your situation, they know your name, and I would keep being persistent with your local Mazda dealership. You always have the right to throw out that you will contact the "better business bureau", if they fail to deliver assistance and guidance to your situation. Being that you have a history with that dealership I would continue to work with them until you receive the results you are looking for.
You can also contact the manufacturer directly if you are not getting satisfactory results from the dealership.
Toyota Service Manager
The Dealer or manufacturer has no obligation to do anything for you because unfortunately, you are out warranty. But I would not give up hope.
Sounds like you have one of those really weird, hard to find problems. I
〉 Answered on Sep 26th, 2007 by Amy Mattinat, Owner and Author at Auto Craftsmen Ltd