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I recently bought a new r500. When I picked up the car they had not detailed it. They promised to do it but never did. It cost me 240 dollars to have it done. Who do I write to, to complain and get some remedy. I would hate for anyone else to have the same experience. georgette

Answers from the Automotive Experts

Amy Mattinat, Owner and Author at Auto Craftsmen Ltd Hi Georgette, Seems like there was a lack of communication between the dealership and yourself. They did not follow through on a detailing service they told you they would do for your new car, and you did not complain and ask for a remedy before taking action somewhere else. I

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