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Hi, I took my Chevy Trailblazer to the dealer for a recall repair and they said my water pump also needed repair for $460. I'm making the repair since I need to travel in a couple days, but asked the service rep and manager for discounts or coupons and they would not help me. Doesn't this seem expensive and a coincidence? Thanks! Karen

Answers from the Automotive Experts

Elizabeth Daniels, Owner and General Manager at Daniels Chevyland Unfortunately, a water pump failure is not preventable or predictable. It can happen at any time. The technician probably found the failure during the multi point inspection. The price that you were quoted shows to be correct according to our estimating system.

Suzanne Grego, Technician at City of Philadelphia Fleet Management Karen, It could be a coincidence, but if you don't trust this dealership, take it somewhere else for a second opinion. Ask the technician if you can see why he/she thinks you need a water pump. Most commonly, water pumps need to be replaced because they are leaking. You should see wet areas around the pump and your coolant level would be low. They should not hesitate to show you the proof. If you still think the price is too high, call around and find out what other service stations would charge you. Make sure you know what size engine you have when you call. It never hurts to do a little comparative shopping. Good luck. Suzanne

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