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Buff Whelan Chevrolet Partners with Ask Patty to Market to Women Consumers

Published Feb 26th 2007, 3:59pm by Patty Streeter in Pressroom Press Releases
Sterling Heights, MI (PRWeb) February 26, 2007 -- Buff Whelan Chevrolet, in business since 1970, will embrace the Ask Patty concept. Buff Whelan Chevrolet owes this distinction to their high level of customer service and outstanding reputation of total customer satisfaction. Buff Whelan Chevrolet's partnership with Ask Patty represents an increased commitment to the female car buyer to provide a safe and comfortable buying experience.

Buff Whelan, the top Chevrolet dealer in the state of Michigan, and fifth in the nation, says the secrets of its great success are its employees and the pleasant, professional experience they provide to all customers at every step, from purchasing a car to its servicing.

"Our philosophy is one team, one dealership," owner and president Kerry Whelan says. "We're all in it together and work hard at doing things the right way. I believe this positive interaction transcends when we communicate and perform transactions with our customers."

Whelan's father started the business in spring 1970, when he purchased the old Engle Chevrolet in Utica. In order to have a full service dealership, Buff Whelan knew he needed to expand. He acquired 13 acres of land on Van Dyke, south of 18 Mile, in Sterling Heights, where the current new and used car showrooms, body shop and service facilities are located. The company became known as the place "Where the deals make the difference every day."

Through dedicated employees and strong customer service, Buff Whelan has racked up numerous awards for top performance. It has received the General Motors Mark of Excellence Award annually for the last four years and the Jack Smith Leadership Award, given only to the top 100 GM Product dealers. And, the company has been the top dealer in the world for the Monte Carlo and TrailBlazer.

Among highlights you'll see at Buff Whelan are the 2007 Avalanche and Suburban sport utilities. Buff Whelan is also your Corvette headquarters for Chevy's ever-popular sleek sports car.

Buff Whelan also cares about the community, regularly supporting the holiday Toys for Tots drive, conducting American Red Cross blood drives and donating to various charitable and service organizations, such as the American Cancer Society. The dealer also is a member of the Utica Community Schools Foundation for Excellence, participating in a career day luncheon for the sixth graders.

Just as Buff Whelan Chevrolet has entered the second generation of family leadership, Kerry Whelan says now many families' second and third generations are buying vehicles and having them serviced there. "Some of those customers have also turned into employees. It's all about relationships, which we take pride in."

President Kerry Whelan's decision to partner with Ask Patty reflects the kind of forward thinking needed to deliver consistent outstanding results in customer satisfaction and sales growth to this important consumer segment.

Women represent over half of all vehicles sold annually in the United States with revenues topping $80 billion every year. Until Ask Patty, there hasn't really been a website exclusively devoted to their needs and concerns.

Visit Buff Whelan Chevrolet at http://www.askpatty.net/buffwhelan or give them a call at 800-780-5930.

About AskPatty.com, Inc.:
Ask Patty provides women consumers an opportunity to send questions about car buying, selling, repair and maintenance to a panel of expert automotive women and is a safe online place to share and discuss their car buying experiences. Women can submit posts directly to the Ask Patty website by going to http://www.askpatty.com. The Ask Patty advisory panel of automotive expert women is headed up by Deborah Renshaw -- professional NASCAR driver, and is comprised of women who hold various leadership positions in the automotive industry.

Women purchase over 50 percent of all vehicles sold in the United States each year and influence 85 percent of the buying decisions, spending over $80 billion. Yet, shopping for and buying a car can be a challenge for women who are first time car buyers or for women who had a bad experience in the past with a car salesman or dealership.

AskPatty.com is a member and 2006 corporate sponsor of the Women's Automotive Association International based in Detroit, MI, (http://www.waai.com), on the Women's Board of the Car Care Council, (http://carcare.org), a SEMA member (http://www.SEMA.org) and a member of the SEMA Business Women's Networking Group.

Ask Patty Certified Dealer Program:
Properly armed with the right tools and training Ask Patty Female Friendly certified dealerships can increase their share of the largest and fastest growing demographic of new vehicle buyers in the U.S. -- Women Consumers. The Ask Patty Certified Dealer program was designed specifically for car dealerships to attract, sell, retain and keep loyal women consumers.


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