Buff Whelan Chevrolet Partners with Ask Patty to Market to Women Consumers
Published Feb 26th 2007, 3:59pm by
Sterling Heights, MI (PRWeb) February 26, 2007 -- Buff Whelan Chevrolet, in
business since 1970, will embrace the Ask Patty concept. Buff Whelan Chevrolet
owes this distinction to their high level of customer service and outstanding
reputation of total customer satisfaction. Buff Whelan Chevrolet's partnership
with Ask Patty represents an increased commitment to the female car buyer to
provide a safe and comfortable buying experience.
Buff Whelan, the top
Chevrolet dealer in the state of Michigan, and fifth in the nation, says the
secrets of its great success are its employees and the pleasant, professional
experience they provide to all customers at every step, from purchasing a car to
"Our philosophy is one team, one dealership," owner and
president Kerry Whelan says. "We're all in it together and work hard at doing
things the right way. I believe this positive interaction transcends when we
communicate and perform transactions with our customers."
father started the business in spring 1970, when he purchased the old Engle
Chevrolet in Utica. In order to have a full service dealership, Buff Whelan knew
he needed to expand. He acquired 13 acres of land on Van Dyke, south of 18 Mile,
in Sterling Heights, where the current new and used car showrooms, body shop and
service facilities are located. The company became known as the place "Where the
deals make the difference every day."
Through dedicated employees and
strong customer service, Buff Whelan has racked up numerous awards for top
performance. It has received the General Motors Mark of Excellence Award
annually for the last four years and the Jack Smith Leadership Award, given only
to the top 100 GM Product dealers. And, the company has been the top dealer in
the world for the Monte Carlo and TrailBlazer.
Among highlights you'll
see at Buff Whelan are the 2007 Avalanche and Suburban sport utilities. Buff
Whelan is also your Corvette headquarters for Chevy's ever-popular sleek sports
Buff Whelan also cares about the community, regularly supporting the
holiday Toys for Tots drive, conducting American Red Cross blood drives and
donating to various charitable and service organizations, such as the American
Cancer Society. The dealer also is a member of the Utica Community Schools
Foundation for Excellence, participating in a career day luncheon for the sixth
Just as Buff Whelan Chevrolet has entered the second generation
of family leadership, Kerry Whelan says now many families' second and third
generations are buying vehicles and having them serviced there. "Some of those
customers have also turned into employees. It's all about relationships, which
we take pride in."
President Kerry Whelan's decision to partner with Ask
Patty reflects the kind of forward thinking needed to deliver consistent
outstanding results in customer satisfaction and sales growth to this important
Women represent over half of all vehicles sold
annually in the United States with revenues topping $80 billion every year.
Until Ask Patty, there hasn't really been a website exclusively devoted to their
needs and concerns.
About AskPatty.com, Inc.:
Ask Patty provides women
consumers an opportunity to send questions about car buying, selling, repair and
maintenance to a panel of expert automotive women and is a safe online place to
share and discuss their car buying experiences. Women can submit posts directly
to the Ask Patty website by going to http://www.askpatty.com. The Ask Patty advisory panel of
automotive expert women is headed up by Deborah Renshaw -- professional NASCAR
driver, and is comprised of women who hold various leadership positions in the
Women purchase over 50 percent of all vehicles sold
in the United States each year and influence 85 percent of the buying decisions,
spending over $80 billion. Yet, shopping for and buying a car can be a challenge
for women who are first time car buyers or for women who had a bad experience in
the past with a car salesman or dealership.
AskPatty.com is a member and
2006 corporate sponsor of the Women's Automotive Association International based
in Detroit, MI, (http://www.waai.com), on the Women's Board of the Car Care
Council, (http://carcare.org), a
SEMA member (http://www.SEMA.org) and a member of the SEMA Business Women's
Ask Patty Certified Dealer Program:
with the right tools and training Ask Patty Female Friendly certified
dealerships can increase their share of the largest and fastest growing
demographic of new vehicle buyers in the U.S. -- Women Consumers. The Ask Patty
Certified Dealer program was designed specifically for car dealerships to
attract, sell, retain and keep loyal women consumers.