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Import Auto Maintenance in Nashville



About Import Auto Maintenance


 
 
 

Liz, Nelson and Lori

 
 
 

We would like to share our company philosophy with you:

*"Give and it shall be given unto you..., For with the same measure that ye measure it shall be measured to you again" - Luke 6:38

Our philosophy is based on The Principle of Giving. We will give to our customers. They will receive a value greater than their expectations. In addition to excellent auto service, we will patiently educate, answer questions and provide solutions, while genuinely showing we care about their well-being.

We thank you for your trust and your business!

It all started 34 years ago when Nelson Trabue realized that while driving sports cars was one thing, finding a garage that could properly and affordably maintain and repair them was another.

In 1975, Nelson began IAM at its current location, assisted by the well-respected import auto technician Dwight Cole. From the beginning, Nelson was committed to providing his customers with a completely repaired car, and standing behind his work with the strongest guarantee on repair that they would find anywhere.

Mission Statement
Earning your loyalty takes more than selling parts and labor. It takes a special caring that comes from understanding the customer's point of view. We want every customer to return time and time again for all their automotive needs and to be so satisfied with Import Auto Maintenance that they refer their family and friends.

What's Our Goal?
When you visit our shop we have two main responsibilities to you and your car. First, we need to perform the service you requested competently and quickly. Secondly, we need to advise you on the proper preventive maintenance required to keep your car running smoothly, avoiding future problems and major repairs.

We thank you for your trust, and hope you'll encourage friends and family to give us a try.

Nelson Trabue, Owner

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20 Year Service Award

Master Technician:
Chanh Vetvong – His Story...

For Chanh Vetvong, master technician, it's a long way from the rice fields of Laos. Now a Nashvillian, Chanh grew up in a small village in Laos. He remembers watching elephants working in the rice field, helping the farmers with the heavy work. "They were frightening creatures to me as a young boy," he recalls.

At the age of 12, Chanh journeyed to a large city in Laos to begin work as an apprentice auto technician. Cars, a rare sight in Laos, were his keen interest.

At the age of 34, he swam a raging river at night to freedom, with armed guards ready to shoot, while escaping from Communist Laos to Thailand. Forced to wait for several years in a refugee camp before leaving for America, he met his bride-to-be. They married in Nashville when they arrived, and were lucky to have some family to help them adapt to their new home.

Chanh signed up for English and auto engineering classes at Hume Fogg when he arrived. Upon completion, he began an internship at Import Auto Maintenance in 1982, and has become a highly valued technician at IAM for 24 years.

Chanh and his wife Nang have four children, two of whom work here at IAM. Chanh loves the local parks, enjoys fishing and hunting on the weekends, and helping his wife.

"I love being a technician – it's a very good profession," says Chanh with years of experience and a pioneer's spirit.

 
 

Import Auto Maintenance Location Information



Import Auto Maintenance
1616 Broadway
Nashville, TN 37203
(615) 327-9600



Services: Auto Repair Centers

Servicing: Acura,Audi,BMW,Honda,Infiniti,Land Rover,Mercedes-Benz,Nissan,Saab,Toyota,Volkswagen,Volvo

In Business Since: 1900

Joined Askpatty.com December, 2010

Import Auto Maintenance Reviews

Overall Rating 10.0
Customer Service 10.0
Friendliness 10.0
Product Knowledge 10.0
Quality of Repair Work 10.0
Overall Experience 10.0
Votes based on 1 member ratings of locations.

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