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What is best way to shop for auto repairs? Can you recommend any shops? What if service garage says Will not give quotes on phone, only do diagnostic and take it from there. What is a decent diagnostic fee?

Answers from the Automotive Experts

Amanda J. Pierce, MBA Maureen, I suggest contacting your local chamber of commerce, they may have leads for reliable repair shops in your area. Quotes are difficult to give over the phone, being that you have not seen the full scope of the vehicle. Average price for diagnostics is $75-$90. If you have a check engine light you are wanting to address, you can go to one of your local auto parts store that provides free diagnostic testing to avoid that initial diagnostic fee.

Suzanne Grego, Technician at City of Philadelphia Fleet Management Maureen Dawson, I always feel the best way to find a trusted technician in your area is to ask your neighbors, friends, or family who they trust. It is true, quotes over the phone may not be accurate. Diagnostic fees vary from area to area. If you are having trouble finding a trusted technician in your area, check out the list of female friendly shops on AskPatty. Do not hesitate to ask for explanations or to visually see worn or bad parts. Suzanne

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