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I bought a extended warranty from Dealer Services,St Louis,Mo. Now I'm Wondering? Do you know anything about them? Thanks,Terry

Answers from the Automotive Experts

Brenda Ritzman, E-Commerce/BDC Director at Toyota of Chula Vista Terry, I do not know anything about Dealer Services in St. Louis, MO. My suggestion is to contact Ford Motor Credit Company, they are really good on the different warranty companies out there and are very helpful in any assistance you may need. Brenda

Jenny Trostel, Partner at Anderson of Hunt Valley I am not familiar with that company. I always recommend that you buy a warranty from the company that services your vehicle. Is there a way for you to cancel the warranty?

Shelly LoCascio, Dealer Principal  at Irwin Lincoln Mercury Mazda I am not personally familiar with Dealer Services so I can*t really comment on them. I usually refer people back to a dealer to buy a manufacturers warranty. A Ford warranty would be honored across the country at any Ford Lincoln or Mercury dealership, no hassle and no pre-approval for repairs. Shelly

Jessie L Thatcher, F&I and Sales Specialist at Reynolds and Reynolds Company  (Retired) If you go to this website you can learn a little more about the company ....http://www.inds.com/. That being said you need to really READ the entire warranty policy you received when you purchased the product to be certain it will meet your needs. Be particularly aware of any and all conditions, restrictions and requirements that are listed in your policy. These include maintenance requirements and items that are not covered. These usually include brakes, tires, and other normal replacement items on your vehicle. Also you can ask the dealer who sold you the policy if they know of any other points you should be aware of in the processing of the warranty claims. I would talk to the service advisor not the person who sold you the policy. If after all of this research you are satisfied, Great.....if not you can always cancel the policy and receive a refund. Remember if you financed the policy with your car loan the refund will go to the financial institution not directly to you. It would reduce the amount owed but not reduce the monthly payments.

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