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I recently leased a vehicle through an auto broker. After all of the paperwork was signed I realized the broker had not paid the dealership the $1200 down payment I had given him. Do you have any suggestions on what recourse I have? I have filed a fraud claim with my bank, filed a complaint with the BBB (to which he has not responded to date), and am checking with my state Independent Automobile Dealers Association. I am also looking for websites where I can post public complaints/reviews. My next step will be small claims court, but I know my chances of actually getting the money are slim, even with a decision in my favor. Any help you can provide would be greatly appreciated. Thank you!

Answers from the Automotive Experts

Barbra Einsohn , Customer Relations Manager  at David McDavid Honda of Irving Dear Karen, Thank you for your inquiry. First, let me explain the process of selling the customer a vehicle through a Leasing Company or

Jessie L Thatcher, F&I and Sales Specialist at Reynolds and Reynolds Company  (Retired) You also need to contact your states Attorney Generals office. You are a victim of fraud and your recources are legal. The broker needs to be outed to the community and you have taken all the steps you can at this point in time. This is a good example of knowing exactly who you are conducting business with and insuring you get every promise and action in writing so you have the proper documentation. With the internet availabiltiy you might want to consider conducting your next purchase directly with the dealer. You will be able to negotiate a fair price and you will also know that all the money you pay goes to the proper place.

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