This is an e-mail I am sending to the BBB. Please give me your opinion on what happened to me and what else if anything I can do.
I contacted the man of this Jiffy lube on Mon Jul 9 for price chk on taking EGR valve & all the parts apart & cleaned & voided of all the carbons & debris. M Peck the Man told me yes he do this serv & would charge 69.99 for it. I reiterated to him I needed done & the purpose was to prepare my car to pass emissions & I asked him he did he understand what I was asking for & he said yes. The following Tues. I cld to verify he understood what needed confirm price & he said yes on the serv. & gave me directions. I went in, once again exp. why I was there & he remembered the conversation. He told me after the serv. was done that I would need to drive 250 miles b4 my check engine light would reset. He gave me a clean air force pamphlet to show 250 miles. I had them disconnect my battery to reset codes so it would register. He gave me a paper to sign I reiterated that this was the service I request he said yes just drive the 250 miles and go get my emissions. The paper said fuel injection of some sort (I
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