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This is an e-mail I am sending to the BBB. Please give me your opinion on what happened to me and what else if anything I can do. I contacted the man of this Jiffy lube on Mon Jul 9 for price chk on taking EGR valve & all the parts apart & cleaned & voided of all the carbons & debris. M Peck the Man told me yes he do this serv & would charge 69.99 for it. I reiterated to him I needed done & the purpose was to prepare my car to pass emissions & I asked him he did he understand what I was asking for & he said yes. The following Tues. I cld to verify he understood what needed confirm price & he said yes on the serv. & gave me directions. I went in, once again exp. why I was there & he remembered the conversation. He told me after the serv. was done that I would need to drive 250 miles b4 my check engine light would reset. He gave me a clean air force pamphlet to show 250 miles. I had them disconnect my battery to reset codes so it would register. He gave me a paper to sign I reiterated that this was the service I request he said yes just drive the 250 miles and go get my emissions. The paper said fuel injection of some sort (I

Answers from the Automotive Experts

Patty Streeter,  at AskPatty.com Jody DeVere, President of AskPatty.com would like to speak to you directly regarding your issue with Peak Kia. Please email her your contact information including your phone number to jdevere@askpatty.com. She would like to discuss the incident with you in detial.

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