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Just had 2002 Jetta 60K mile serviced and upon driving it away the brakes stopping at 30-40 MPH feel like a washboard. They did no brake repair!. Any idea?

Answers from the Automotive Experts

Lori Johnson, Owner and Instructor at Ladies Start Your Engines You said: "Patty: thanks for asking for clarification...actually the pedal feels soft , so much so that I need to start braking long before I would ordinarily prepare to brake because it won't stop in time! I did ask the dealer about it and they said they rotated the tires, and sometimes it takes a couple hundred miles to straighten out. Sound logical?? Thanks Sandy" Sandy, I can't think of one reason why a tire rotation would have anything to do with the soft brake pedal. Look on your service receipt and see if a brake flush was done. The reason that the pedal feels soft is because there is air in the brake lines. If they did a brake fluid flush then air could have gotten in then. If you still have a problem, ask to speak to the service manager and make sure you tell them what you were told about the tire rotation. Good luck. Lori Johnson

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